Business Commitments for Dynamic E-business Solution Management: Concept and Specification

摘要

Nowadays, enterprises have treated e-business as an integral part of their daily business operations. How to manage a dynamic e-business solution is an important IT issue facing IT departments. We have proposed an approach to manage a dynamic e-business solution through business commitments. In this paper, we describe the concept of business commitments. The similarity and difference among business commitments, SLAs, and contracts are discussed. A language called BPCL (Business Process Commitment Language) has been proposed to declaratively model the relationships among external and internal parties. The usage of BPCL in the context of BPSM (Business Process Solution Management) is described. The purpose of BPCL is to provide a policy-based and model driven approach to business process solution management for business process monitoring and control. The specification is included as an appendix at the end of the paper.