A Diagnosis Framework for Identifying the Current Knowledge Sharing Activity Status in a Virtual Community of Practice

摘要

In accordance with Communities of Practice(CoP) becomes highlighted as an effective method for knowledge sharing in Knowledge Management(KM), CoP has been used in many organizations strategically. Therefore, the needs of diagnosing knowledge sharing activities in CoP have been increased. Previous researches about CoP strategies, which are usually suggesting general guidelines without diagnosis of current status, are not sufficient to diagnosing individual CoP. Furthermore, diagnosis methodologies are not connected to strategic direction or take too much time and effort to conduct regularly. The purpose of this paper is to develop sustainable diagnosis framework for identifying knowledge sharing activities in CoP using Social Network Analysis(SNA) and to suggest strategies for individual CoP based on proposed diagnosis framework. And the last, we applied proposed diagnosis framework to the industry case.