This paper begins to explore the practical and pedagogical challenges faced by Institutions seeking to delivery online learning solutions. Most organisations, notably those in the public sector, cannot provide the financial and human resources to support an unlimited number of technological platforms for developers to use. Consequently most are limited to one or two carefully chosen, or randomly selected, licensed products and a collection of freeware. Academic staff, themselves just learning the new language of online instruction negotiate, or battle, with IT support staff over the choices made and frequently it appears that individual champions dictate policy. In this paper we examine the experiences of one institutional programme under way that is consciously offering technological solutions with reference to cost, supportability and pedagogical flexibility.
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