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LIBRARY EFFECTIVENESS; THE ROLE OF MARKETING INFORMATION

机译:图书馆效率;营销信息的作用

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Over the last few years rethinking on issues relating to library effectiveness has been dramatic. Libraries are being called upon to be business like in their management. There is no single or ideal strategy for library effectiveness or for its assessment due to a number of reasons that affect library aims and objectives e.g. multiple objectives, vague concepts, lack of uniform stanoards, lack of cost considerations lack of management applications. Effectiveness thus needs to be defined in terms of the ability of the individual library in responding to its own unique contraints. It is an ongoing process in which inputs [staff, pnysical material resources, environmental inputs like technology; funding, patrons expectations] and outputs [efficient services, fulfilled needs of users, satisfied staff etc] change overtime. As a dynamic activity therefore and given the competition arising from generation of new knowledge and technologies to accelerate the delivery of that knowledge, libraries need to develop a responsive outlook to the world outside.rnThis paper deals with a marketing strategy approach as a viable tool for library effectiveness.
机译:在过去的几年中,对与图书馆有效性有关的问题进行了重新思考。图书馆被要求像其管理一样开展业务。由于多种因素影响图书馆的目的和目标,例如,没有有效的或有效的评估图书馆的策略。多个目标,模糊的概念,缺乏统一的标准,缺乏成本考虑,缺乏管理应用程序。因此,需要根据各个图书馆应对自身独特矛盾的能力来定义有效性。这是一个持续不断的过程,其中需要投入[人员,物质资源,技术等环境投入;资金,顾客期望]和产出[有效的服务,用户的满意需求,满意的员工等]随时间变化。因此,作为一项动态活动,考虑到新知识和技术的产生所带来的竞争,以加速知识的传递,图书馆需要对外部世界形成回应性的观点。rn本文将营销策略方法作为一种可行的工具来进行研究。图书馆效力。

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