Antecedents of turnover intention and actual turnover among information systems personnel in South Africa

摘要

This study investigates Information Systems (IS) personnel turnover in South Africa. The results indicate that there is significant positive correlation between job satisfaction, career satisfaction and organisational commitment, whereby individuals experiencing job satisfaction are more likely to be committed to their organisation and experience career satisfaction. In addition, job satisfaction, career satisfaction and organisational commitment were all found to be negatively related to turnover intention. Based on these findings it is clear that organisations seeking a reduction in IS personnel turnover should consider the individual wants of employees and facilitate more appropriate matches between employees and jobs.