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Effect of Reputation Mechanisms and Ratings Biases on Traders' Behavior in Online Marketplaces

机译:声誉机制与评级偏见对网上市场交易者行为的影响

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Rating mechanisms are becoming an essential tool for online shoppers. There have been many reputation mechanisms proposed in the literature that try to mitigate the sometimes adverse effects of strategic behavior of the traders to alter their true reputation scores. At the same time, several studies have shown the presence of bias (often unintentional) in product ratings and their harmful effect on buyers and product sales. To date there has not been any work done that studies the effect of reputation mechanisms and ratings biases on the behavior of buyers and sellers in an online marketplace. In this paper we use the concept of replicator dynamics to study the evolution of different types of sellers and buyers who use three different reputation mechanisms. Our results indicate that over time buyers gravitate towards using the adaptive model and in most scenarios the strategic and dishonest sellers are replaced by honest sellers.
机译:评级机制正成为在线购物者的重要工具。文献中提出了许多声誉机制,这些机制试图减轻交易商战略行为的有时不利影响,以改变他们的真正信誉得分。与此同时,几项研究表明产品评级中的偏差(通常是无意)及其对买家和产品销售的有害影响。迄今为止还没有任何工作,研究声誉机制和评级偏见对在线市场中买家和卖家的行为的影响。在本文中,我们使用复制器动力学的概念来研究不同类型的卖方和使用三种不同声誉机制的买家的演变。我们的结果表明,随着时间的推移买家倾向于使用自适应模型,并且在大多数情况下,战略和不诚实的卖家被诚实的卖家所取代。

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