Transport investments normally reduce travel times, but may also reduce unreliability. Conventional time gains can be evaluated in cost benefit analysis using standard values of time. For valuing reliability gains, however, no standard measures are readily available. The Dutch Ministry of Transport has commissioned a project to design a Stated Preference methodology. Reliability is a complex “academic” concept and it may be difficult to present and explain it to respondents. Therefore, a pilot study using in-depth face-to-face interviews has been carried out, in which various SP choice designs have been presented to the participants.
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