Assessing Interactions in Enduring Product Experiences:The Experience Interaction Tool trial

摘要

In this paper, we carry on the development of the Experience Interaction Tool (EXIT), a tool created to sensitize participants in research and aid researcher's assessment of interactions that lead to/are followed by enduring experiences. First, we present the influence interactions have in emotional experiences people have with products, the difficulties of assessing interactions involved in enduring emotional experiences, and our first efforts to develop a tool that aims to overcome such difficulties. Finally, we present the set up of a study in which we have trialed the Experience Interaction Tool, analyzed its use, and discussed its effectiveness, usefulness and proposed the next steps of its development.