This research aims at analyzing and explaining the description of public services related to community empowerment-based poverty reduction. It also aims at analyzing the determinant factors of community empowerment-based poverty reduction in Pohuwato District. This research was a qualitative method with a case study approach. Data were collected using interview, documentation and direct observation. The data were analyzed through data reduction, data presentation, tentative conclusions and verification, data collection and final conclusions. These data analyzing were a cycle process or interactive process. The data were validated using the triangulation technique. This research shows that public services in community empowerment-based poverty reduction have not been optimal. Generally, lower level officials (sub-district and village) have not played an active role in communicating community development programs. The determinant factors of poverty reduction are ineffective communication, low resources, and behavior of government officials who have not been able to motivate and mobilize the community. The bureaucratic structure is still rigid, formal, inefficient and effective, which hinders the smoothness of public services and the successful implementation of poverty reduction programs. There is a government policy in communicating empowerment programs to the poor. The government provides adequate resources and serves a sincere and friendly manner without complicated bureaucratic procedures. Therefore, it is easy to access various community empowerment programs in Pohuwatu District.
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