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Improvement of Library Satisfaction Based on Fuzzy MICMAC Modified IPA Method

机译:基于模糊MICMAC改性IPA方法的图书馆满意度提高

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摘要

This study proposed the novel integration of Fuzzy MICMAC and IPA model to make effective explore and analysis the service quality improvement of library. Thru a case study of Xiamen University Tan Kah Kee College library to verify the availability and effectiveness of this approach, in addition, some management and improvement strategies are also obtained.
机译:本研究提出了模糊MICMAC和IPA模型的新颖集成,使图书馆的服务质量改进进行了有效的探索和分析。通过厦门大学谭凯基大学图书馆进行案例研究,验证了这种方法的可用性和有效性,此外还获得了一些管理和改进策略。

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