DEVELOPMENT OF MAINTENANCE MANAGEMENT STANDARDS FOR FACILITIES LARGE PUBLIC ORGANIZATIONS

摘要

Saudi Arabia is undergoing substantial growth in many sectors of the economy. This growth is evident mainly in the construction industry, through the development of several types of large facilities. Such facilities require comprehensive maintenance to keep them in operational condition, as originally designed. This study aims to develop maintenance management standards for facilities of large public organizations in Saudi Arabia. The methodology used to achieve the aim of this study involves two tasks. The first is to identify the quality criteria that could be included in the developed standards. This task entails a review of literature review and interviews with maintenance professionals. The second task comprises an assessment of the identified quality criteria by 40 maintenance professionals. Based on the results of the study, the standards have been developed, which include 20 measurable quality criteria, classified under four categories, namely technical, functional, behavioral and managerial.