Business Process Optimization of the Customer Manager Based on Mobile Internet

摘要

This paper analyzes the traditional business process of customer manager in tobacco industry and finds out the redundant process and existing problems in the traditional process. In order to provide better and timelier service to the retail customers, the paper optimizes the traditional business process of the customer manager based on mobile Internet technology, eliminates or merges the redundant business process, improves the efficiency of customer manager. Practices show that the optimized business process can improve the efficiency of customer manager and provide better service to the customer.