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A New Approach of Consumer Behaviour Regarding High-Tech Products in Knowledge-Based Society

机译:基于知识学会高科技产品的消费者行为新方法

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Experts state that in this context of digital age and new economy, the consumer behaviour has changed substantially. The way how people think and decide about consumption is affected by elements specific to knowledge-based society: continuous innovation, new technologies and new ways of communication. The aim of this paperwork is to analyse the extent to which a model of buying behaviour created 40 years ago still can be relevant in the knowledge-based society and to identify the important changes inside the model. To achieve the goal of the paper, we use the results of a quantitative marketing research conducted among Romanian consumers regarding the purchasing behaviour of high-tech products. This market was chosen due to its special characteristics such as permanent innovation, adoption of product uncertainty, high financial risk. The main objective of this paper is to provide a range of solutions for manufacturers and sellers of high-tech products about the best ways of approaching, attracting and then retaining the current consumers which due to the availability of information in a digital age are able to change the fundamental rules of the game. Also, this paper aim to support academics interested in researching the consumer behaviour in the digital age since its understanding is a complex and lengthy process. The perceptions about lifestyle changed, many prejudices of social or moral terms have been removed, and thus the consumer's personal horizons widened. Also, the changes in professional and personal life occur more easily. Changes are happening faster and some more clear insight on consumer behaviour requires a continuous observation.
机译:专家陈述在这方面的数字时代和新的经济背景下,消费者行为发生了大幅改变。人们如何思考和决定消费的方式受到基于知识社会特定的元素的影响:不断创新,新技术和新的沟通方式。本文的目的是分析40年前所产生的购买行为模式的程度仍然可以在基于知识的社会中相关,并确定模型内的重要变化。为实现本文的目标,我们使用罗马尼亚消费者对高科技产品的采购行为进行的定量营销研究结果。由于其永久性创新,采用产品不确定性,高金额风险,因此选择了该市场。本文的主要目标是为高科技产品的制造商和销售商提供一系列关于最佳接近的方法,吸引,然后保留当前消费者,这是由于数字时代的信息的可用性能够改变游戏的基本规则。此外,本文旨在支持有兴趣研究数字时代消费者行为的学者,因为它的理解是一个复杂和冗长的过程。对生活方式的看法发生了变化,许多社会或道德术语的偏见被删除,因此消费者的个人视野变宽。此外,专业和个人生活的变化更容易发生。更改正在发生更快,更清晰地了解消费者行为需要持续观察。

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