This study aims to analyze user participation factor, the ability of individual's techniques, training and education programs, the support of top management, the quality of information, perceived benefits and perceived ease toward user satisfaction. This research method is a quantitative survey using purposive sampling on internal side such as employee's perspective through questionnaires, which are distributed to employees in all branches of the Central Java Bank both conventional and Islamic. This study uses Technology Acceptance Model (TAM) to measure the level of user satisfaction of the system of psychological factors and types of banks as control variables in research. The results of this study reveal that user satisfaction of information systems in Central Java Bank affected by two factors, namely the ability of individual techniques and top management support.
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