ETHICS IN PUBLIC SERVICES (A Survey in the Regency of Sleman, the Regency of BantuI, and the City of Yogyakarta, in the Province of the Special Region of Yogyakarta, Indonesia)

摘要

The purpose of the study is to investigate the ethical behaviour of public servants in providing public services. The Method of this study is to survey a sample of citizens who had received public service at the Department of Licenses of the regency of Sleman, of the regency of Bantul, and the city of Yogyakarta, in the Province of the Special Region of Yogyakarta, Indonesia. The findings of the study show that different independent variables have a variety of strong or weak influence on the dependent variable. The theoretical implication of this study is that there is now an empirical test on the effects of independent variables on the dependent variable. The practical implication of this study is that it can serve to inform public officials of the need to prioritize on improving aspects which at the time of this study has the least influence on public ethical behavior. The limitation of this study is that the samples of the data collected are limited to three public agencies, and the number of respondents of this study is limited as well. The originality of the study is that it is able to contribute to the understanding of how much influence the variables have on the ethical behaviour of public servants.