The strongest influence on the workforce within most organizations is "the message from the top." To further demonstrate the company and its contractor's commitment to improve Welfare, a formal program for Welfare engagement with workforce known as the "High profile Welfare tour" was launched. High-Visibility Welfare Tours are Labor Camp visits by site management team from both contractors and the company to maintain a "see, hear, and feel" approach towards Welfare and to demonstrate their commitment. The Camp visits are innovative because they go beyond the traditional "Welfare Meeting" between clients and contractors by taking management directly to the camps to engage in direct and personal conversations with labors concerning Welfare issues. Instead of reading, or hearing second hand, about Welfare issues, the message is delivered directly from managers to labors. Additionally, complaints or suggestions are raised directly from labors to managers; hence developing a perfect 360° degree communication between the labors and the site management. Main objectives are to: 1.Demonstrate leadership and commitment by Company and Contractors site management to welfare. 2.Encourage informal discussion between site management and Labors. 3. Identify areas for welfare improvement. 4. Assist in resolving outstanding welfare issues. 5. Follow up and feeding the welfare committee with issues and ensure engagement for timely close- out of arising action. 6. Elevate the level of communication with site and Project management for better understanding and adequate implementation of welfare related issues. 7. Discuss and resolve any emerging issues that are welfare related. 8.Improve moral of employees 9.Demonstrate our Cuture of Caring These tours are organized every other week to maintain contact between the labors and their management and to insure a continual improvement of the welfare conditions. Even though we accommodate more than seven thousand workers from different nationalities and different culture and background in four different camps on ZIRKU Island in Abu Dhabi, UAE on the project, we have managed to tackle all the welfare issues on a timely manner and improve significantly their living conditions, as well moral of employees, and didn't receive any major complaint from the labors since we started the program, which resulted into positive mental health.
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