Improving HSE Culture and Leadership - How KNPC is Pursuing HSE Excellence

摘要

If a company wants to sustain continuous improvement in process safety and HSE, or to reach for Operational Excellence, it must address improvement of culture throughout the organization from CEO to field operations/maintenance. This paper compares the strengths and weaknesses of safety culture frameworks. The Center for Chemical Process Safety made process safety culture an official process safety management element when it published its Risk Based Process Safety Guidelines. Embedded in that element chapter were the key work practices to establish a management system to nurture process safety culture and 12 essential features of a good culture. Over the past ten years, other organizations in several industries have proposed various frameworks to understand and assess safety culture. During that same period, ABS Group has performed over 40 culture evaluations of companies involving hundreds of facilities, tens of thousands of employees and contractors, across all global regions and ethnic cultures. These evaluations have determined safety culture weaknesses and linked them as causal factors to actual company safety performance. These weaknesses represent the current "disease states" for these companies. In several cases, we were able to determine the historical disease pathways in which condition that influence culture were allowed to degrade over time. Moreover, we have seen how companies have adopted practical measures to prevent, mitigate, and recover from safety culture disease. This paper will summarize practical means that senior executives, plant managers, engineers, and operating and maintenance staff can adopt to avoid safety culture disease. We will summarize the lessons from a number of case study evaluations, characterize common culture degradation patterns among these different companies and provide suggestions for vaccinating companies against future process safety culture disease. Our Kuwait National Petroleum Company co-author will describe the progress that KNPC is making to develop its HSE/process safety culture.