Causal Relationships of Construction Performance Using the Balanced Scorecard

摘要

Construction industry is one of the important industries, as it has a great impact on the economy of the nation. It makes a vital contribution to the competitiveness and prosperity of the economy. It has a major role in delivering the built infrastructure in an innovative and cost effective way. Firms throughout the economy are dependent on the performance of built infrastructure, such as roads, rail, power stations, and telecoms networks to remain competitive, and make location decisions. In Thailand, the growth of construction spending in 2014-2019 is around 4.5%, which is the second rank in Southeast Asian region following Vietnam (see Fig. 1) [3].