Performance Evaluation of Third-party Cold Chain Logistics Enterprise Based on A Comprehensive Evaluation Method

摘要

Performance evaluation of third-party cold chain logistics (3PCCL) enterprise is a complex and difficult process requiring the consideration of various aspects. This paper set up a scientific index system including four aspects: finance, internal operation, customer as well as learning and growth. Meanwhile, it used a comprehensive evaluation method, which combines analytic hierarchy process (AHP) with grey theory and fuzzy comprehensive evaluation method, to implement performance evaluation. Then, a professional 3PCCL enterprise was chosen to be evaluated as a case study. The results show that the comprehensive evaluation method is efficient and reliable, and thereby it can be used for better logistics management and improvement.