Application of Axiomatic design-based complexity measure in mass customization

摘要

A frequent question with regards to product variety in terms of mass customization concerns searching for the optimum level of variety. One way to do so is through quantification of product variety. This paper proposes another approach to measure so called variety induced complexity. This measure is based on Axiomatic design theory and is derived from degree of disorder. The most important finding of this study is that the proposed Axiomatic design-based indicator brings more realistic values than absolute number of available product configurations.