Research on Design of Coal Logistics Platform Based on User Experience

摘要

With the increasing prosperity of information technology and extensive application of mobile terminal equipment, truck drivers will not adopt offline method, the relatively backward one, to acquire the coal freight information, but use mobile Internet platform to obtain coal supply information. This emerging mode is driven by mobile terminal devices, which imperceptibly affect the drivers' delivery mode. Truck drivers are the main transport force of retail coal freight, as a special user group, they are different from the ordinary freight drivers. Taking coal logistics supply as the central demand, this paper studies truck drivers' demand for basic functions of mobile terminal product and their relevant cognitive level and usage habits, and designs products that meet the needs of coal logistics truck driver users based on the modern market demand of coal freight logistics industry.