'Collection Point for Take-out'-A Method of Improving the Distribution System of Takeout for Campus

摘要

In order to solve management problems of takeout at the peak of meals, leadership of colleges or universities have made rules that delivery personnel must hand over food directly to the students rather than put packs at temporary places. Due to the fact that students' time is inflexible, such regulations have lead to great inconvenience. In order to avoid the loss of student users, takeout service platform such as 'Meituan' and 'elema' have to do something. Under the circumstances that rules and regulations of universities have to be followed, this paper puts forward the concept of "takeout self-delivery cabinet" by using the idea of "express delivery cabinet" to optimize the catering distribution service system. It is discussed from three aspects: service operation system optimization, service delivery system optimization and service quality control system optimization.