The Impacts of ICT Support on Information Distribution, Task Assignment for Gaining Teams' Situational Awareness in Search and Rescue Operations

摘要

Information and Communication Technology (ICT) has changed the way we communicate and work. To study the effects of ICT for Information Distribution (ID) and Task Assignment (TA) for gaining Teams' Situational Awareness (TSA) across and within rescue teams, an indoor fire game was played with students. We used two settings (smartphone-enabled support vs. traditional wal-kietalkies) to analyze the impact of technology on ID and TA for gaining TSA in a simulated Search and Rescue operation. The results presented in this paper combine observations and quantitative data from a survey conducted after the game. The results indicate that the use of the ICT was good in second scenario than first scenario for ID and TA for gaining TSA. This might be explained as technology is more preferable and effective for information sharing, for gaining TSA and also for clear tasks assignment.