Challenges and issues of ICT industry in developing countries based on a case study of the barriers and the potential solutions for ICT deployment in Iran

摘要

The impact of information and communication technologies (ICT) on enhancing the quality of services and decreasing the overall costs has been the focus of numerous studies in the last two decades. The introduction and employment of ICT in developing countries, however, has not been as fast and effective as in developed nations. In this paper, a case study is conducted regarding the existing issues and potential solutions for the ICT industry in Iran, as an example for a developing country. The study is based on interviews with a number of IT professional and government authorities. Additionally, the relevant literature to this topic is reviewed to generalize and extend the scope of the findings. This exploration is intended to identify the pertinent issues and challenges in developing countries and propose a fine-grained framework to encompass corresponding aspects and potential solutions.