Analysis of 'Last Mile' Delivery in Express Industry

摘要

As the last link of logistics distribution, "the last kilometer" plays an important role in ensuring the timely and safe delivery of express delivery and improving customer satisfaction. According to the questionnaire survey data, the existence of express industry in "Last Mile" distribution situation and distribution problems in the process of analysis, put forward to express "Last Mile" delivery of countermeasures and suggestions, provide customers with logistics services, express to create a good corporate image, create more favorable conditions for rapid for the development of the logistics industry.