An Application of Process Mining to Invoice Verification Process in SAP

摘要

There are many processes in companies that are enacted many times every day. The key issue of the company management is to control the company cash flow and try to optimize the cost of everyday operations. There are many ways how to support the process enactment, but at the end, when there are some data from the process usage, the analysis of the efficiency is needed. One of the ways how to analyze the process and effectively analyze the process data is to use process mining methods. In this paper, we present the usage of process mining methods to real invoicing process and show the possible impact of the results to the process or organizational improvement.