Using the Fuzzy-QFD for Product Development: A case study for 3D Printer

摘要

In this paper using Fuzzy-QFD approach to product development: case studyfor 3D printer. The method that translating the customer needs into technical term, Fuzzy-QFDmentioned illustrate that it can be utilized in different ways and can be adapted to solve a greatnumber of design problems. The study starts by determining customer demand. Thereafter, identifying technical requirement based on QFD. This paper integrates fuzzy set theory and house of qualityto determine the importance weight of the customer requirement and the relationship between customer requirement and the technical requirement. The results proposed Fuzzy-QFD approach can be expected to be successful and has potential for multiple criteria decision-making problems.