Research on Computer Network-based After-Sales Process Planning System of Product

摘要

Product after-sales use and maintenance phase is the longest and most important part in the product life cycle stage. It is researched after-sales process management of product use and maintenance phase with learning from the theory and experience of contemporary technology and process management of the product manufacturing phase. It is put forward that is a proposal of after-sales process planning of the product use and maintenance. And a JSP-based computer-aided system is researched and designed which is about railway transportation equipments after-sales process.