Scenario Management for Sustainable Strategy Development in the Automotive Aftermarket

摘要

The spare parts business is especially in the automotive industry of high relevance because of its high profit margin and its stability. Yet changing conditions pose new challenges to the spare parts management. Examples are the deregulation of the spare parts market or the increasing use of electronic components. To cope with these challenges, the protagonists need to find a convenient strategy and to pursue it consequently. For this purpose different scenarios for the spare parts market in 2030 have been created. In the paper the scenarios, the most important influence factors and possible approaches are described.