Adopting Collaborative Business Process Patterns for an Enterprise 2.0 Banking Information System

摘要

The use in the workplace of Web 2.0 tools by knowledge workers has changed companies' operational practices by introducing new collaborative processes. This paper presents the application of a set of "cross-domain" collaborative business processes applied to a model of the Enterprise 2.0 Banking Information System. The case studies presented use collaborative business patterns. The aims are to resolve emerging organizational issues to support the activities of knowledge workers, to increase their productivity and their ability to find the information they need, and to enable collaboration with colleagues. All this is made possible using Web 2.0 tools, without changing their habits and by integrating the knowledge generated within the corporate information systems. In this article, we use the previously presented collaborative patterns in a different application context, to model an Enterprise Banking Information System.