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An Exploratory Study on the Adoption Behavior of B2C Public Cloud Service in Korea

机译:韩国B2C公共云服务采用行为的探索性研究

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The recent proliferation of various smart devices like the smartphone, tablet PC, and smart TV enables consumers to download various applications from the network and to access private files stored in their desktop server at any time and place. The trend of ubiquitous access seems to have become stronger and more diversified toward a ubiquitous network computing environment with the aggressive deployment of commercial cloud services. Recently, many Korean network service providers launched commercial B2C public cloud services, which were widely adopted by smart device users. They include Daum cloud, N drive, ucloud, and uplus box, mostly provided by major Korean telecom companies and portals. This paper aims to explore consumers' adoption behaviors toward the B2C public cloud services that were recently deployed in the Korean market. In order to achieve the goal, we identified key influencing factors that affect the consumers' adoption behaviors, based on an extension of the technology acceptance model (TAM). Several hundred smart device users were surveyed to test the generic regression model with the extended set of TAM variables. The empirical test revealed that perceived usefulness, perceived ease of use, and perceived security concerns could partially explain the adoption attitude toward cloud services, leading to the intent to adopt cloud services. Finally, the observed adoption behaviors were interpreted according to the Diffusion of Innovations Theory by relating them with sociality variables such as peer pressure and social status.
机译:最近的各种智能设备的扩散,如智能手机,平板电脑和智能电视等消费者可以从网络下载各种应用程序,并随时访问存储在桌面服务器中的专用文件。随着商业云服务的积极部署,普遍存在访问的趋势似乎变得更加强大和更多样化。最近,许多韩国网络服务提供商推出了商业B2C公共云服务,这些公共云服务被智能设备用户广泛采用。它们包括Daum Cloud,N Drive,Ucloud和Uplus Box,主要由韩国电信公司和门户网站提供。本文旨在探讨消费者对B2C公共云服务的采用行为,最近部署在韩国市场。为了实现目标,我们确定了基于技术验收模型(TAM)的扩展来影响消费者采用行为的关键影响因素。调查了几百个智能设备用户以使用扩展的TAM变量测试通用回归模型。实证测试显示,感知的有用性,感知易用性和感知的安全问题可以部分解释对云服务的采用态度,导致采用云服务。最后,根据创新理论的扩散解释了观察到的采用行为,通过将它们与同伴压力和社会地位等社会变量联系起来。

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