Using Genetic Algorithm Thought to Acquire Customer's Specific Goals

摘要

It is an important problem how to make a company or enterprise to manage ecommerce transactions and delivering services with special pertinences to customers rapidly. In this paper, a Genetic Algorithm (GA) method is presented to acquire customer’s personal requirements so as to design a customized service business process specially for him (her) later. This method is then implemented in our project – the Intelligent Platform of Virtual Travel Agency, and results show high performance in customer’s special requirements analysis.