Retrial queues with limited number of retrials :Numerical Investigations

摘要

Retrial queues are frequently observed in a real world system likewise call center orinternet service industries. In this paper, a retrial queue system in which the number of retrials ofeach customer is limited by a finite number, say m is considered. That is, if a customer fails to enterthe service facility at mth retrial, then the customer leaves the system without service. The effectsof restricting the number of retrials are investigated numerically by using the algorithmic, methodand simulation experiments.