Potential Risks and Benefits of Service-Oriented Collaboration - Basic Considerations and Results from an Empirical Study

摘要

Service-oriented Architectures enable companies to cooperate on a completely new level. Although different publications have dealt with the usage of Service-oriented Collaboration in various scenarios, the potential risks and benefits of this collaboration in certain industries have not been observed in detail. In this paper, we present basic considerations about the impact of Service-oriented Collaboration on organizations. Furthermore, we evaluate our assumptions with results from a survey we conducted in the German banking industry. Using data from 52 banks, it turns out that the potential benefits of Service-oriented Collaboration exceed the suspected risks - therefore we deduce that this kind of collaboration is suited to improve the cooperation between and in companies.