The New Challenge of Business Value

摘要

When Working Group 8.6 was formed, there was only partial recognition among academics and practitioners that implementation of information technology did not automatically translate into adoption and diffusion. Rigorous study of these issues was thus well-motivated. In the last decade, focus on adoption has become mainstream for practice. For example, the UK’s National Health Service Connecting for Health program has contractually required its suppliers not only to implement new medical record and booking systems, but also to secure their adoption.