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An Investigation on Interdisciplinary Structure of Service Science - An extended abstract

机译:服务科学跨学科结构调查 - 扩展摘要

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摘要

Recently, the term Service Science has emerged as a response to the convergence of various service-related topics such as web services, grid services, e-services, services oriented science [1] [2] [3] [4]. More generally, Service Science is considered to be an interdisciplinary effort, called Service Science, Management and Engineering (SSME), aiming to "understand how an organization can invest effectively to create service innovations and to realize more predictable outcomes" [5]. SSME, as is proposed as a science of service systems, is believed to "provide theory and practice around service innovation" [5].
机译:最近,术语服务科学已成为对诸如Web服务,网格服务,电子服务,面向服务的服务的各种与服务相关主题的融合的回应[1] [2] [3] [4]。更一般地说,服务科学被认为是跨学科的努力,称为服务科学,管理和工程(SSME),旨在“了解组织如何有效地投入服务创新,并实现更可预测的结果”[5]。如拟议作为服务系统的科学,SSME被认为是“提供服务创新的理论和实践”[5]。

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