Agent's interventions, at social, organizational or system level allow to understand the structure and the behavior of knowledge and information systems. The agent's actions and interactions and the evolution of the involved objects are contained in linguistic expressions composed by a verb and its semantic functions. The goal concept, constituted by a verb and parameters denoting the semantic functions of the verb, is a powerful mechanism for representing the agent's interventions. A pertinent organizational information technology involves the interdependence of actors, teams and organizations in a changing environment. The organizations are compelled today to adopt flexible structures and to adapt dynamically their business relationships. The formal and informal goal discovering and reasoning is supported, in this work, on a verbs/goals ontology and on the variations of the parameters composing the goals. Goal reasoning and the development of alternative solutions are illustrated with a businessagent's intervention.
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