Training Users of Accounting Information Systems for their Satisfaction, Decision-making, and Competitiveness

摘要

Information technologies are rapidly changing the world. Therefore, more scientific research that can contribute to the development of our understanding regarding information technology is needed. In particular, research that addresses the role of accounting information systems is urgently needed as financial problems in all types of organizations are common worldwide. For this reason, this research is aimed at determining the impact that training in the operation of Accounting Information Systems has on their users regarding Satisfaction, Decision-making, and Competitiveness. A questionnaire was administered to 92 users. The positive impact that training has on competitiveness (financial performance, market share and customer satisfaction) is highlighted.