The research objectives in this CAREER Award are to establish a foundation for a decision-based approach to product family design and develop metamodeling strategies for web-based product platform customization. This paper focuses on the second objective, namely, development of a framework for web-based product platform customization. We describe the development of an interactive web-based platform customization framework as an extension of product family design and present a prototype that has been created as part of on-going research with a company that produces customized refiner plates for pulp and paper processing. While the utility of the proposed web-based framework is demonstrated in the context of customizing a refiner plate design, the proposed framework is applicable to a variety of engineered products and enhances customer interaction during the product realization process while reducing design and manufacturing lead-time for custom orders.
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