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PLANNING AND EXERCISING FOR SUCCESS:THE FOUR-STEP,SCENARIO-BASED PROCESS

机译:规划和锻炼成功:四步,基于场景的过程

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"No two spills are alike"is an important maxim in oil spill response that requires planners and responders alike to remain adaptable in their thinking regarding response actions.The majority of oil spills are small and can usually be addressed adequately within the confines of a rigid response management system.However,a large spill is not simply a"scaling up"of a routine,small spill.Large spills require input from many more stakeholders,public outrage is intensified,and often difficult decisions on environmental,economic,and emotional tradeoffs are necessary.As a result,a catastrophic spill requires responders to have more than the equipment-focused organizational skills that are satisfactory during routine spills.Complex spills require responders to have advanced interpersonal skills such as team building,risk communication,and organizational problem solving.It is very difficult,however,to evaluate the responder's grasp of these skills and ability to implement them,even though these skills are so critical to the success of a large spill response.The skills that often ensure success for small,frequently occurring spills are not the only skills required for success in a large,complex spill incident.On the federal level,the area contingency planning process was established to plan for,respond to,and evaluate the adequacy of response capability in a given area.Currently,area contingency plans consist primarily of boiler-plate language,reference materials such as lists of resources,notification procedures,and general incident command system information,all written to satisfy the format required by the guidelines(U.S.Coast Guard,1992).What is usually missing,however,is a useful discussion by the area committee on how responders might work together to solve problems and on detailed"how to"strategies for preventing a bad situation from getting worse.As a result,the requirement that there be an"assessment of the effectiveness of the plan"(Public Law 101-380,1990 and 1992)may not be able to take into account an evaluation of the problem-solving and communications skills of the response organization,which is necessary for both the public perception and the reality of a successful complex spill response.Our objective is to demonstrate how a four-step,scenario-based approach to training,contingency planning,and exercises can improve the response management system's(RMS)performance and ability to succeed.If the area committee is trained with an outward focus on stakeholder needs,develops a scenario-based contingency plan with its stakeholders,and exercises its response organization using these scenario-based processes,it will improve the effectiveness of a response to a major,complex spill.
机译:“没有两个泄漏是一样的”,是一个需要策划者和响应者都有关响应actions.The大部分漏油都很小,通常可以在刚性的范围内妥善解决继续留在自己的思想适应的溢油应急响应的重要格言然而,响应管理系统。但是,一个大的泄漏不仅仅是一个例程的“缩放”,小溢出.Large Spills要求从更多的利益相关者输入投入,加强公共愤怒,以及对环境,经济和情感权衡的难度决定是必要的。结果,灾难性泄漏需要响应者在常规溢出期间令人满意的响应者需要令人满意的组织技能,这些技能在常规溢出期间需要响应者具有高级人际关系技巧,如团队建设,风险通信和组织问题解决然而,非常困难,以评估响应者对这些技能的把握和实现它们的能力,即使这些技能对大量泄漏反应的成功至关重要。经常确保小型,经常发生的溢出的技能不是在大型复杂溢出事件中取得成功所需的唯一技能。联邦水平,该地区应急计划过程的建立是为了计划,响应,和在响应评估能力的充分性的给定area.Currently,区域应急计划主要由样板语言,参考材料,例如资源,通知程序的名单,和一般的事件命令系统信息,都是为了满足指南所需的格式(USCoast Guard,1992)。然而,当响应者如何共同努力解决问题和详细信息,这是一个有用的讨论。 “防止糟糕情况恶劣的战略变得更糟。结果,要求”评估计划的有效性“(公式法律101-380,1990和1992) AY无法考虑对响应组织的问题解决和通信技巧的评估,这对于公众感知和成功的复杂溢出反应的现实是必要的。客观是展示如何四个步骤,基于情景的培训方法,应急计划和练习可以提高响应管理系统的(RMS)性能和成功的能力。如果该地区委员会培训,以外面关注利益攸关方的需求,开发了一个基于场景的应急计划利用其利益相关者使用这些基于场景的流程来练习其响应组织,它将提高对主要复杂溢出的响应的有效性。

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