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Managing Diversity, Creativity and Knowledge in the Financial Sector

机译:在金融部门管理多样性,创造力和知识

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摘要

This paper provides an analysis of the essential factors that encompass diversity and creativity in organisations. Relationships of diversity and creativity with organisation knowledge and learning are explored. Latest academic thinking on diversity and creativity are explored. Field study is conducted to evaluate and match the current practice at workplace against the academic theories. Survey results from a sample of 24 managers representing the two UK based global banks are presented. Our analyses suggest that on average 65% of the respondents agreed that effective management of diversity and creativity leads to organisational competitiveness. However, big gaps were found in between the academic and practitioners view on the basic assumptions of diversity and creativity. SWOT analysis is conducted which reveals that weakness of the top down communication strategy is a major barrier in implementing an organisation wide diversity agenda. Information technology tools are identified to improve communication and collaborations among diverse teams in order to enhance creativity and knowledge sharing.
机译:本文对组织中包含多样性和创造力的基本因素进行了分析。探讨了组织知识和学习的多样性和创造力的关系。探讨了关于多样性和创造力的最新学术思考。进行田间研究,以评估和匹配工作场所对学术理论的目前的实践。提出了24名经理样本的调查结果,代表了两个基于英国的全球银行。我们的分析表明,平均65%的受访者同意,有效管理多样性和创造力会导致组织竞争力。然而,在学术和从业者之间发现了大差距,了解多样性和创造力的基本假设。进行了SWOT分析,揭示了顶层通信战略的弱点是实施组织广泛多样性议程的主要障碍。确定信息技术工具,以改善各种团队之间的沟通和合作,以提高创造力和知识共享。

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