Knowledge management in an inter-organizational partnership: from information reporting to a learning culture

摘要

This paper discusses the barriers to knowledge sharing in an inter-organizational healthcare partnership in the UK public sector. Based on a case study incorporating participant observation, document analysis, interviews (n=30) and a survey (n=132),data are presented to highlight barriers associated with the learning culture, strategy deployment, information systems support and performance measurement. The paper discusses what must change in order to improve the knowledge-sharing environment.