The Optimization of Resource Allocation Based on Process Mining

摘要

The effectiveness of resource allocation directly affects process performance. In order to optimize resource allocation, this paper proposes a resource allocation model in view of the relationship between resource allocation and process performance, which minimizes process execution time in terms of resource preference, cost constraints and resource availability criteria. Resource coordination is paid less attention in previous resource allocation studies. Therefore, this paper presents the corresponding resource allocation method in consideration of resource coordination, the interval between adjacent activities and distinguishing turnaround time between different resources from event logs. The experiments show that the proposed method can effectively optimize the resource allocation.