Training Project Managers to Acquire GSD Soft Skills: A Serious Game

摘要

A good project manager should develop a set of hard and soft skills if they wish to manage any kind of software project. However, when the team members are geographically distributed, several new skills should be taken into account. Aware of this fact, in this paper we describe the skills and competences that a manager of Global Software Development projects should master, and we sketch out a serious game that can be used to train some of these soft skills, which are grouped under the 3Cs (Communication, Coordination and Control). With this approach we place the focus on the project manager role and seek an immersive and engaging training experience.