Ritual Design: Crafting Team Rituals for Meaningful Organizational Change

摘要

Culture in an organization is hard to grasp due its intangible nature, but it can have huge influence on the organization's success and people's experiences. We proposed a ritual design framework to craft more deliberate organizational culture, and ran a two-session-class in partnership with a large corporate organization. The results showed that organizational rituals can be designed deliberately and organically when employees have a safe, structured environment to play with new cultural rituals, and they are given license to challenge the status quo. This initial design research shows that organizational rituals are most desired for increasing creativity, resilience, and cohesion among team members. It also shows that a ritual design framework can allow for organic, democratic culture-building.