SIMULATING HUMAN RESOURCE CAPABILITY AND PRODUCTIVITY IN SOFTWARE PROCESS SIMULATIONS

摘要

Software processes are consideredto be one ofthe most complex processes because they are very dependent on human behaviour, creativity and productivity. Simulation models are trying to capture and model these properties to provide more precise information about the progress and parameters of the process. This paper describes a method to describe competencies of the workers in the process using competency models. These competencies are used to simulate human resource capability and productivity that influences the duration and allocation of resources to activities in the process. This method is then integrated into the BPM Method modelling and simulation environment that is used in an experiment to compare the allocation strategies in softwareprocess simulations for a middle-sized software development company.