Co-creating with Stakeholders: Ideating eHealth Applications to Support Antibiotic Stewardship in Hospitals

摘要

Inappropriate prescription of antibiotics can lead to complications with hospital infections and increased antimicrobial resistance. Antibiotic stewardship programs have been developed to influence antibiotic prescription behavior in hospitals at a multidisciplinary level. Infectionmanager.com is part of such a program. It is an online platform for stakeholders in the antibiotic therapy process that provides eHealth applications tailored to their roles and needs. This paper focuses on the process of stakeholder involvement to design an implementation strategy for our infectionmanager.com. We used business modeling tools in a focus group and in individual interviews. By analyzing the antibiotic therapy process with a value-driven dialogue with all stakeholders, we ideated possible eHealth technologies based on what stakeholders find valuable in their daily practices. We also conclude an implementation strategy as a basis for human-centered design to develop these eHealth technologies with end-users that can be used as a basis to sustainably implement the platform in its intended setting.