FUNNKe - A Norwegian Large Scale Implementation Project Experiences From the Implementing Process in the Light of the Normalization Process Theory

摘要

The paper presents a case study describing and analyzing a large scale implementation project taking the sociological model Normalization Process Theory (NPT) into consideration. Two of the authors of the article are also managers of the implementation project, and the article summarizes the experiences made in the project period. NPT can help understand the challenges the implementation project met in the last phase of the project period. The NPT focus on what people actually do and how they work, aligns with the experiences made in the project. Although partners say they will start implementing e-health technology, it does not necessarily mean they will start the work immediately. An implementation project must plan for this and adapt the implementation strategy accordingly.