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A new method of product-service system design: product-based, participatory service design method

机译:一种新的产品 - 服务系统设计方法:基于产品的,参与式服务设计方法

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With the change of business model, market competition has gradually changed from product competition to service competition, and service design has been paid more and more attention by various industries. The ultimate goal of service design is tantamount to bring users a better experience and maximize the interests of stakeholders. Therefore, this paper will create a service design method based on service dominant logic and more emphasis on user experience. This paper sorts and summarizes the concept, content and characteristics of service design and product service system, and then find out the future development direction of service design and product service system. In this paper, various design methods are analyzed and compared, and one of the best design methods is associated with the product service system to form a new design method. After that, this new design method will be applied to the service design of children's design thinking education as a practice.
机译:随着商业模式的变化,市场竞争从产品竞争转变为服务竞争,服务设计越来越多地受到各种行业的关注。服务设计的最终目标是Tantamount让用户更好的体验并最大限度地提高利益相关者的利益。因此,本文将基于服务主导逻辑的服务设计方法,更加强调用户体验。本文对服务设计和产品服务系统的概念,内容和特点进行了分类,并找出了服务设计和产品服务系统的未来发展方向。在本文中,分析了各种设计方法,并比较了各种设计方法,并且最好的设计方法之一与产品服务系统相关联,以形成新的设计方法。之后,这种新的设计方法将应用于儿童设计思维教育的服务设计作为练习。

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