The Communication Adaption by Health Workers in Health Services Towards Remote Indigenous of Baduy Communities in Banten Province

摘要

Health services performed by health care professionals in the community have an important meaning. Especially for remote indigenous communities (KAT) who live with all the difficulties, limitations, as well as limited on human resources, economics, geographical, social, and cultural conditions which are sometimes resistant to modern medical health care. Various dynamics have to be faced by health personnel in the village Kanekes, Leuwidamar sub district in Lebak of Banten province. Duringthe assignment,the health workers have acquired single and interesting experiences. The focus of the paper is to find how exactly are the circumstances of the behavior of health workers in line of their duties. Qualitative research method used in this paper with phenomenology approach. Symbolic interactionism is used to confirm the results of the research. The research data were obtained through in-depth interviews with which ten health personnel are selected purposively, with participant observation and literature study. Data analysis techniques are accomplished by means of data reduction, presentation and drawing conclusions. The study found that in serving health services, the health personnel in Baduy perform adaptation of communication, both in verbal and nonverbal communication. This adaptation is based on the familiarization of Baduy culture. The adaptation forms a pattern of empathetic communication aimed to develop relationships which focus on helping clients. The adaptation of communication by health personnel in Baduy resulted of a form of health communication based on the cultural values which served the Baduy community.